1PC —— 15% OFF 2PCS ——20% OFF 3PCS —— 25% OFF

FAQ

DO I NEED TO CREATE AN ACCOUNT TO MAKE A PURCHASE?

You're welcome to checkout as a guest.

WHAT PAYMENT METHODS DO WE ACCEPT?

We accept different payment methods. Please refer to the checkout pages to view which payment method is available.

TAXES AND DUTIES

The price indicated is already inclusive of taxes.

CAN I CHANGE MY SHIPPING ADDRESS AFTER MY ORDER HAS BEEN DISPATCHED?

We cannot guarantee it can reship or change to another address, and then you may have to be required to pay an additional charge for shipment fare for the re-delivery process.

I PLACED AN ORDER, BUT HAVEN'T RECEIVED ANY CONFIRMATION, WHAT SHOULD I DO?

There might be a chance that you have not received the confirmation if you entered the email incorrectly or goes into junk mailbox. If it is not the case still not received it, please contact us via email : info@Thefifthloop.com

I RECEIVED MY ORDER, BUT I FOUND THERE ARE MISSING/DEFECTIVE/WRONG?

Please contact us if you received the package that has any incorrect or defective via email : info@Thefifthloop.com. You are required to provide an order number, product images, and contact information for handle the issue.

WHEN WILL I RECEIVE MY REFUND?

We will process it as soon as possible. It may take up about 2-3 working days to your account due to various bank and card issuer.

HOW CAN I KNOW MY SIZE?

You can click the "Size Guide" at the bottom on each page to help you find the right size. But you are also welcome to contact us for advice.

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Size Customization

How to Take Measurement

1. Personalized sizing customization services will be more expensive than other sizes.

2. Please add 3 additional business days to your shipping time when you have requested customization.

3. Customized products can not be exchanged or returned once sold.

4. All dimensions are produced/measured manually with deviation (ranged) at 2-3cm. Hope your friendly understanding.

Please fill in the body size.

Height inch

Bust inch

Waist inch

Hips inch

Arm inch

Leg Length inch

Inseam Length inch

Weight lbs

1.Bust

Measure around your bust front and back on the line of your nipples.

2.Waist

Measure around your waist at its narrowest point

3.Hips

Measure around your hip at the widest part of the hipbones.

4.Arm

Measure from the highest point of arm to the wrist bone.

5.Leg Length

Measure from your waist to the ankle.

6.Inseam Length

The distance from the uppermost part of your thigh to your ankle. It is easiest to measure the inseam based on a well-fitting pair of pants. Measure from the crotch to the cuff on the inside seam of the leg.

7.Height

Measure your height when you are barefoot and keep your body straight.

FAQ

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